FAQ

Answers to our frequently asked questions.

HOW QUICKLY WILL YOU RESPOND TO MY ENQUIRY?

We aim to provide a quote or contact our customer back within 24 hours, following us receiving the enquiry.

CONTACT US

1

What payment terms can Corrotherm offer?

Subject to a successful credit check, we offer various payment terms to meet our clients requirements. It only takes a few minutes to set up an account.

2

Can you accept credit card payments?

Yes we do, Corrotherm offers payment via credit card helping to expedite the process.

3

How quickly can you turn around stock orders?

We can often turn around stock orders same day upon special requests. Standard is 2-3 days completion across both warehouses in the UK and Netherlands.

4

Can you perform cutting to length?

Yes we do, Corrotherm has tooling and capacity to perform a large proportion of cutting requirements for customers.

5

What is MPQ & MOV?

Minimum production quantity. This is the minimum amount of material that you can buy from the mill.

Minimum order quantity. This is the minimum order value that we offer for material.

6

Is Corrotherm fully accredited to ISO9001?

Yes we have approvals in all ISO accreditation's, expiring in 2024. All approvals are available from our quality page.

7

Where are you located?

Corrotherm's two main EXW locations are in Totton, UK and Amersfoort, Netherlands. We can ship material from either stocking location, directly to your facility.

8

Can you arrange third party inspection?

Yes, we regularly provide and arrange for third party inspection, as well as additional testing to meet and comply with our customers’ requirements.

9

What packing can Corrotherm offer?

Corrotherm can provide ISPM 15 wooden crates suitable for export if required. We also supply Lamiflex bundles as part of our standard packing service from both warehouses.

OUR QUALITY STANDARDS

QUALITY SERVICE

As a company, Corrotherm settles for nothing less than the very best and that goes for our high standards too.

We continually work to ensure our practices conform to the most rigorous industry standards to give our customers peace of mind when they choose to work with us.

Our quality standards are regularly audited.